Austin Water, Austin Energy, Austin Resource Recovery and the City of Austin Office of Homeland Security and Emergency Management are helping customers take steps now to prepare for the upcoming winter season. Meter keys, hose bib covers, hand-crank flashlights, emergency preparedness kit materials and winter preparedness tip sheets will be provided by the City.
Customers can pick up these supplies, while they last, at City of Austin Utilities Customer Service Centers (UCSC) this week: UCSC — North8716 Research Blvd., Suite 115Tuesday, Dec. 5, 20238 a.m. – noon — or while supplies last UCSC — EastRosewood-Zaragosa Center2800 Webberville RoadWednesday, Dec. 6, 20238 a.m. – noon — or while supplies last UCSC — South 1901 W. William Cannon Drive, Suite 100Thursday, Dec. 7, 20238 a.m. – noon — or while supplies last
Get prepared for winter weather season by following the 4 P’s of preparedness: people, pets, plants and pipes. Learn more about winter weather safety, building a shelter in place kit and how to stay safe before winter at ReadyCentralTexas.org. Customers are also urged to tune in for emergency alerts by:


